Workers
Creative work is people work, and our culture is our strongest asset. This year, we brought our good vibes towards more tangible benefits.
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Keepers of the craft
Learning never stops
As a B Corp, continuous learning and improvement sit at the core of our business. It’s important to us that we put our employees first, and stand for positive change beyond what we do for our clients.
We’re invested in our team’s long-term career ambitions, and we want each employee to feel supported by their training allowance for professional and personal development. Whatever that looks like – soft skills like public speaking or more technical skills – we’re proactively and practically helping our people get there.
This year, we saw a 33% increase in team members using their training allowance – a sign that our commitment to growth is gaining ground. To support even more uptake next year, we created a bespoke training guide that suggests both personal and professional options.
We’ve also given more structure to our quarterly Lunch n’ Learns, which are an opportunity for the team to come together over some good food and good learning, covering mental health, self development, financial health, and everything in between.
There’s no ego here. The team works with agility, welcomes new ideas, and defaults to collaboration, making progress faster and more genuine.
New familiars join the fold
We’ve welcomed two new team members: Dani, our new Junior Account Executive, and Mia, our Midweight Designer. Our digital team had a restructure to support evolving roles and new projects, while Jo stepped into a new role as People + Culture manager.
We also welcomed another lovely rescue dog into our office as well as a bouncy labrador pup, so that makes three!
A better work-life balance
We’ve always been big believers in work-life balance (our Summer Fridays are sacred), but this year we went further. After a trial and team-wide feedback, we introduced more work-from-home flexibility and staggered start times to support individual schedules.
We understand that everyone has responsibilities outside of work, and we hope that this increased flexibility makes it easier for our team to keep a healthy work-life balance.
Performance management
We’ve mentioned above that we care about our teams’ long term ambitions, and we mean it. We’ve provided clarity and support on how to apply for promotions and pay rises; plus, everyone has a quarterly development feedback session with our People + Culture Manager to help them move forward.
Our annual 360 review process means that feedback is never a one way street here – everyone has the opportunity to anonymously feed back on the Directors on an annual basis.
We’re officially age-friendly
Our industry has always had a problem with ageism, especially when it intersects with sexism, with older women disproportionately affected. As part of addressing this problem, we signed the Age-Friendly Employer Pledge – a nationwide programme from the Centre for Ageing Better.
We’re reviewing our policies, raising awareness of ageism across the team, and taking practical steps like introducing menopause support, mid-life reviews, and age-inclusive recruitment practices.
There is always a dialogue and genuine desire to tweak, change and improve our work environment to keep morale up.
The pilgrim’s pause
Prioritising away days for fresh air and even fresher ideas
Each year, we step outside the day-to-day – to breathe, rest, and relax. Last autumn, our band journeyed west to Devon. We wandered the grounds of Buckfast Abbey, paid tribute to slippery otters, warmed our bones by hot saunas and swam in cool wild water. By nightfall, a modest feast, fishing rods, and card games. A wholesome retreat, if we do say so ourselves.
Back in the studio, we’ve been weaving more of these moments into the rhythm of our year. Cue near deadly darts at Flight Club, beautiful paper art at RWA Gallery, and playing (losing) padel – these shared rituals keep the spirit of our team strong.
