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Customers

Chapter five

The Customers pillar is about treating your clients not as transactions, but as fellow knights on your round table. After all, impact starts with who’s sitting beside you.

our
score
16.4

Moving towards a brighter future with good company

We were thrilled to be recognised as one
of the Top Creative Companies by It’s Nice
That last year, reflecting our dedication
to creative excellence and a positive workplace.

Quick quests for young heroes

This year, we launched our Brand Sprints service designed specifically for purpose-led start-ups looking to define their identity quickly, and on a budget. It’s energising work, if a little breathless, and the results have helped impactful start-ups go forth and prosper.

Everybody’s focus is on delivering something exceptional, rather than just on “doing the job.”

- Jan Černý, digital lead

More than prestigious crests,
we need honourable knights

We have no interest in working with companies we wouldn’t be proud to shout about. That’s always been a cornerstone of our identity, but we’ve cemented it this year with a formalised process in our client assessment – if a lead doesn’t pass, it’s just not for us. So, no fossil fuel, no oil, no greenwashing. And no exceptions.

- Our Familiars ride ever onward into the sunset. We journey still.
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